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Due to our partner courier company's basic delivery schedule, deliveries are as follows:

- in the capitals of prefectures within two (2) working days from the shipment of the Goods to the carrier (except islands) and

- in the other regions within three (3) working days from the shipment of the Goods to the carrier. Excluding remote areas, orders may be delivered within five (5) business days.

The procedure for returning the Goods you have ordered from our Online Store is simple. Specifically:

You will receive a Returns Form stating your order details (number), the Goods ordered, the sales/purchase document number and date of issue as well as your details [Tick the Product(s) you wish to return [note the reason for the return - send the Product(s) together with the Return Form to the address that will be indicated on the Return Form each time.